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How big is your data centre?

September 20, 2021/in Other /by Ask Steve

Our national footprint delivers over 700MW of power, and when S4 Sydney comes out the ground, it will be 1GW.

Power isn’t an issue in our business, our platform is built to scale easily, without friction.

Chat with your Account Manager or email us at sales@nextdc.com if we can help you match a solutions to your customer requirements.

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What is your pricing?

September 20, 2021/in Other /by Ask Steve

No two environments are the same, therefore we build your bill of materials to suit your needs. There is no such things as a standard price in our business, because every environment looks different.


Speak with your Account Manager or email us at sales@nextdc.com and let us do the heavy lifting for you.

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How many KW in your standard rack?

September 20, 2021/in Other /by Ask Steve

Our rack ready solutions are designed to support high density computing, standard racks support up to 6kW, however higher power allocations can be accommodated through our non-standard design process.​

Speak with your Account Manager and they will work with you, and NEXTDC’s presales team to customise an environment that suits your specific needs. Alternatively, if you have a power allocation already and it exceeds 6KW, your Account Manager will proactively work with you on a power upgrade path.

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What is your support phone number?

September 20, 2021/in General Information /by Ask Steve

Should you have any queries please contact the Customer Experience Centre on the number +61 1300 698 677.

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What is Colocation?

July 25, 2021/in General Information /by Ask Steve

Colocation provides the flexibility needed in a cloud-first world!

Colocation is where an organisation chooses to house privately-owned servers, storage devices and appliances, and networking equipment in a third-party data centre. Instead of the in-house scenario where IT infrastructure lives within a room or a section of an organisation’s own office, or a privately built data centre. Inhouse ownership and management of the data centre facility or office surroundings are the responsibility of the organisation to manage, maintain and fund. However, when IT equipment is colocated under a Data Centre-as-a-Service arrangement with a specialist provider (like NEXTDC) the customer is no longer responsible for the cost, resource or ongoing maintenance needed to power, secure, interconnect, scale and upgrade that facility.

Colocation is frequently deemed to be the more desirable option as it emulates the same scalable and flexible nature of cloud environments, which drives operational efficiencies, enables greater capability to access digital platforms and is achieved more cost-effectively as an operational expense (Opex) – as opposed to a Capex model for inhouse management. Benefits include:

  1. Highly flexible – scale up or scale down as required – and keep costs aligned with needs
  2. Architectural best practice for integrating multi-clouds with your own IT (optimising speed, security, performance)
  3. Flexibility in more easily moving your office locations without having to try and move a very complex data centre each time
  4. With staff more flexibly working from home, colocation addresses one of today’s biggest challenges, where an on-premises data centre now acts as an anchor opposed to enabling elastic scalability and capability
  5. Empowers organisations to deal with “what’s next” and proactively manage and respond to business disruptions, business opportunities, new initiatives, cost control, etc.

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Are you Australian owned?

July 25, 2021/in General Information /by Ask Steve

We sure are. NEXTDC is 100% Australian-born, owned and run. Our Executive team, senior leadership team and all of our staff are Australian-based, and they’re all directly employed by NEXTDC. We don’t use agencies, we don’t go offshore. We believe in creating jobs, opportunity and growth for the Australian economy and its citizens.

We deliver our customers and partners the peace of mind that our homegrown, locally-owned and run data centres maintain complete compliance in line with Australian laws and regulations, and ensure our customers and partners are protected by our data sovereignty laws.

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Where are your data centres located?

July 25, 2021/in General Information /by Ask Steve

NEXTDC has nine live data centres located across Melbourne, Sydney, Brisbane, Perth and Canberra. There are a further two being built as we speak, which will take our national footprint to 11 live data centres by 2023.

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What’s the difference between kW and kVA?

July 25, 2021/in Technical /by Ask Steve

Now this catches a lot of people out, so be on the lookout! So you’re in the know – some solutions are sold as kVa and others kW. But you can’t compare kilovolt-ampere (kVA) with kilowatts (kW). (Make sure you ask the question because the difference matters!).

kW is the globally standardised unit measurement for real power, while kVA is a unit measurement of apparent power. kVA can be as much as 20% LESS than a kW (yes, you read that right). For example, when you contract a power utilisation of 2KW at NEXTDC you have access to 100% of that power. If you contract power utilisation of 2KvA, given that it’s apparent power which is 20% less than a KW you are left with 1.6kVa of available power. Oops.

Another sticking point is power availability. Many assume that if you buy 2kW or 2KvA of power, 100% of that power is available. Sadly, this is an incorrect assumption as some data centres automatically shift you to the next level of billable power when you hit 80% usage. If your data centre provider enforces power upgrades at 80% usage, or if they sell KvA then do your sums. You’re probably not getting maximum value for money.

The good news is that all NEXTDC solutions are provided in kW and we make 100% of the power contracted available.

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What costs need to be considered with colocation?

July 25, 2021/in Technical /by Ask Steve

Colocation, or Data Centre-as-a-Service takes the complexity out of managing in-house IT infrastructure. Colocation strips out all of the cost associated with running a data centre, and unburdens the customer from owning it. Just some of the major costs colocation helps to immediately alleviate includes data centre technician costs, generators, electricity, security, private carrier links, insurance, UPS systems, audits and costs associated with compliance adherence, fuel and many more.

When colocation is consumed as-a-Service the cost is amortised and operationalised, opposed to capital spend. Based on the power consumed and space taken, colocation is simplified down to one line item that is right-sized to a customer’s needs, with the flexibility wrapped around it to grow in line with business needs

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Does NEXTDC offer deal registration?

July 25, 2021/in Partner Information /by Ask Steve

Yes! Deal Registration is available for Premier Partners. To find out more, or to determine whether you qualify, simply contact your Partner Account Manager (affectionately known as your PAM).

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