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How does NEXTCD offset its power consumption?

September 20, 2021/in Other /by Ask Steve

NEXTDC is certified 100% carbon neutral by Climate Active, and we offset 100% of our corporate emissions with offsets procured through Qantas Future Planet.

We have made our own carbon offsetting program available to our partners and customers via our NEXTneutral program. NEXTneutral is our carbon neutral colocation solution, which is also Climate Active certified as a product, and enables you to offset 100% of the emissions created within your NEXTDC data centre space.

NEXTneutral is a game-changer for simplified, seamless sustainable IT operations. Going carbon neutral is as easy as 3 clicks in your ONEDC portal The cost is less than $5 per month, per kilowatt and 100% of that cost goes to Qantas Future Planet.

NEXTDC’s carbon offset portfolio is a hand selected portfolio of renewable energy and critical Australian ecological projects that preserve the health of our natural surroundings.

Check out more about NEXTneutral. 

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What size racks do you offer?

September 20, 2021/in Other /by Ask Steve

Our solutions are designed to be customised to your specific needs.

We can customise environments from quarter racks to individual full racks, contiguous rack blocks and completely bespoke areas such as cages. Furthermore, we support custom environments whereby customers BYO racks that are custom designed for specialist equipment.

Our Rack Ready solutions are our standard racks that are designed to enable you to seamlessly move straight in. These racks are pre-provisioned and available in all locations. By default, they are 600mm wide, however we can accommodate non-standard designs of 800mm widths where needed. Our rack ready solutions are designed to support high density computing, standard racks support up to 6kW, however higher power allocations can be accommodated through our non-standard design process.​

For more information, please contact us on 13NEXT (136 398) or sales@nextdc.com

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How big is your data centre?

September 20, 2021/in Other /by Ask Steve

Our national footprint delivers over 700MW of power, and when S4 Sydney comes out the ground, it will be 1GW.

Power isn’t an issue in our business, our platform is built to scale easily, without friction.

Chat with your Account Manager or email us at sales@nextdc.com if we can help you match a solutions to your customer requirements.

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How many KW in your standard rack?

September 20, 2021/in Other /by Ask Steve

Our rack ready solutions are designed to support high density computing, standard racks support up to 6kW, however higher power allocations can be accommodated through our non-standard design process.​

Speak with your Account Manager and they will work with you, and NEXTDC’s presales team to customise an environment that suits your specific needs. Alternatively, if you have a power allocation already and it exceeds 6KW, your Account Manager will proactively work with you on a power upgrade path.

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What is your support phone number?

September 20, 2021/in General Information /by Ask Steve

Should you have any queries please contact the Customer Experience Centre on the number +61 1300 698 677.

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Where are your data centres located?

July 25, 2021/in General Information /by Ask Steve

NEXTDC has nine live data centres located across Melbourne, Sydney, Brisbane, Perth and Canberra. There are a further two being built as we speak, which will take our national footprint to 11 live data centres by 2023.

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How does NEXTDC differ than all the other data centre providers?

July 25, 2021/in General Information /by Ask Steve

We are not ashamed to say we truly are the best in the business. But these aren’t just words we say, they’re backed by Frost and Sullivan who have named us the market-leading data centre services company, and the best in the country multiple years running. We are also recognised in the recent APAC Business Awards as Australia’s most reliable data centre. So, why are we so highly thought of?

  1. We put our partners and customers first – nobody is treated like a number in our business. Our focus on driving outcomes that are meaningful for our partners and customers is well known in the industry. And we are widely regarded as having the best customer service in the industry, and for going above and beyond to ensure we meet the ongoing needs of our customers and partners.
  2. Quality service and support – it’s quality over quantity, every time. Our data centres are consistently built and run to the same exceptional standards nationwide, and they’re all backed by a 100% uptime guarantee. We hire staff directly, we do not subcontract and every member of staff is available to support a customer in need.
  3. Sustainability – our business is essential for digital businesses to run and the economy to grow, but we don’t for a second believe that’s a good enough reason to forego our responsibility to run a sustainable business. We are holding our hand up to be the most sustainable data centre provider in Australia. Our power usage ratings are the best in the country, we are the only provider to run at a 5-Star NABERS rating (get us!), we are 100% carbon neutral as a business. We offer our customers the ability to achieve the same when colocating in our data centres.
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Who else do you work with?

July 25, 2021/in Technical /by Ask Steve

We work with more than 660 of the leading clouds, private cloud providers, system integrators and carrier networks. Chances are, if you’re looking for a partner, cloud or a provider – they’ll already be located at NEXTDC. We have more than 1300 local and global customers, including some of the biggest logos globally such as AWS, Microsoft, Google, Netskope, Chemist Warehouse, Mastercard, Aussie Broadband, Civica, BDO, Morgans and many more

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What costs need to be considered with colocation?

July 25, 2021/in Technical /by Ask Steve

Colocation, or Data Centre-as-a-Service takes the complexity out of managing in-house IT infrastructure. Colocation strips out all of the cost associated with running a data centre, and unburdens the customer from owning it. Just some of the major costs colocation helps to immediately alleviate includes data centre technician costs, generators, electricity, security, private carrier links, insurance, UPS systems, audits and costs associated with compliance adherence, fuel and many more.

When colocation is consumed as-a-Service the cost is amortised and operationalised, opposed to capital spend. Based on the power consumed and space taken, colocation is simplified down to one line item that is right-sized to a customer’s needs, with the flexibility wrapped around it to grow in line with business needs

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What is Colocation?

July 25, 2021/in General Information /by Ask Steve

Colocation provides the flexibility needed in a cloud-first world!

Colocation is where an organisation chooses to house privately-owned servers, storage devices and appliances, and networking equipment in a third-party data centre. Instead of the in-house scenario where IT infrastructure lives within a room or a section of an organisation’s own office, or a privately built data centre. Inhouse ownership and management of the data centre facility or office surroundings are the responsibility of the organisation to manage, maintain and fund. However, when IT equipment is colocated under a Data Centre-as-a-Service arrangement with a specialist provider (like NEXTDC) the customer is no longer responsible for the cost, resource or ongoing maintenance needed to power, secure, interconnect, scale and upgrade that facility.

Colocation is frequently deemed to be the more desirable option as it emulates the same scalable and flexible nature of cloud environments, which drives operational efficiencies, enables greater capability to access digital platforms and is achieved more cost-effectively as an operational expense (Opex) – as opposed to a Capex model for inhouse management. Benefits include:

  1. Highly flexible – scale up or scale down as required – and keep costs aligned with needs
  2. Architectural best practice for integrating multi-clouds with your own IT (optimising speed, security, performance)
  3. Flexibility in more easily moving your office locations without having to try and move a very complex data centre each time
  4. With staff more flexibly working from home, colocation addresses one of today’s biggest challenges, where an on-premises data centre now acts as an anchor opposed to enabling elastic scalability and capability
  5. Empowers organisations to deal with “what’s next” and proactively manage and respond to business disruptions, business opportunities, new initiatives, cost control, etc.

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