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How does NEXTDC differ than all the other data centre providers?

July 25, 2021/in General Information /by Ask Steve

We are not ashamed to say we truly are the best in the business. But these aren’t just words we say, they’re backed by Frost and Sullivan who have named us the market-leading data centre services company, and the best in the country multiple years running. We are also recognised in the recent APAC Business Awards as Australia’s most reliable data centre. So, why are we so highly thought of?

  1. We put our partners and customers first – nobody is treated like a number in our business. Our focus on driving outcomes that are meaningful for our partners and customers is well known in the industry. And we are widely regarded as having the best customer service in the industry, and for going above and beyond to ensure we meet the ongoing needs of our customers and partners.
  2. Quality service and support – it’s quality over quantity, every time. Our data centres are consistently built and run to the same exceptional standards nationwide, and they’re all backed by a 100% uptime guarantee. We hire staff directly, we do not subcontract and every member of staff is available to support a customer in need.
  3. Sustainability – our business is essential for digital businesses to run and the economy to grow, but we don’t for a second believe that’s a good enough reason to forego our responsibility to run a sustainable business. We are holding our hand up to be the most sustainable data centre provider in Australia. Our power usage ratings are the best in the country, we are the only provider to run at a 5-Star NABERS rating (get us!), we are 100% carbon neutral as a business. We offer our customers the ability to achieve the same when colocating in our data centres.
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What’s ONEDC?

July 25, 2021/in Partner Information /by Ask Steve

ONEDC is our data centre infrastructure management tool (aka the ONEDC customer portal), which is provided with every NEXTDC solution. ONEDC delivers real-time intelligence across your entire NEXTDC data centre footprint, making the management of your critical infrastructure that little bit easier.

Offering a single, centralised view via our intuitive platform, ONEDC allows you track and report on your most critical IT assets at any time, from the palm of your hand (well, ok, your smart device).

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What’s AXON?

July 25, 2021/in Partner Information /by Ask Steve

AXON is a powerful interconnection platform that brings together the cloud platforms, partners and digital services that fuel the growth of your business and forms your competitive advantage. AXON enables dynamic network connections in real-time to the leading cloud providers and digital services providers nationwide.

This approach brings further efficiencies to a Hybrid Multi-Cloud environment, enabling greater efficiencies in performance, scalability and flexibility, and lower bandwidth costs. AXON enables the seamless orchestration and integration of Hybrid and Multi-Cloud strategies with direct, virtual connections of up to 10Gbps. So you can:

  1. Future-proof your Hybrid/Multi-Cloud architecture by ensuring your digital infrastructure is located next to the public cloud platforms and carrier networks
  2. Establish virtual connections in real-time to the digital services and platforms important to your business, on the industry’s most reliable and secure interconnection platform
  3. Enable low-latency and zero-jitter performance by housing your IT infrastructure within the closest proximity to the people, places, customers and clouds that underpin the success of your business

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What are NEXTDC’s SLA’s?

July 25, 2021/in Partner Information /by Ask Steve

NEXTDC maintains a service guarantee of 100% uptime of the critical infrastructure that underpins our data centres. Our SLA is consistent right across our national footprint, and we offer our partners the simplicity of working from one managed services agreement, which supports one standard SLA of 100% uptime.

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