Who will have access to my racks?

NEXTDC’s racks are individually secured by our customised TZ rack-locking system, which are managed electronically through your ONEDC customer portal. Access rights are locked down and established by the customer. Access rights are completely customisable, and you can establish them from user level through to contractors and workgroups. And there’s a full access log available anytime for security and compliance reporting.

Only you (or your customer) have access to their rack. Access inside the data centre is rigorously controlled by NEXTDC’s federated security system. Access to any given secure location within a data centre is only granted to the people who are meant to be there. For example, if you have a rack located in Data Hall 2 on Level 2 at S2, your IDAC will only allow you access to Level 2, Data Hall 2 (no matter how nicely you ask). And individual access is further locked down to the rack row that your rack resides in.