How do I find out who my Account Manager is?
If you aren’t sure who your point of contact is, feel free to email sales@nextdc.com and we will connect you directly to your Account Manager.
If you aren’t sure who your point of contact is, feel free to email sales@nextdc.com and we will connect you directly to your Account Manager.
Absolutely. In fact, we strongly recommend it. Along with customer tours, we can support executive briefings or general information sessions hosted within our facilities. Customers need to see what their solution is made up of, especially when it means outsourcing infrastructure traditionally managed and owned inhouse. And we know that not all data centres are created equal, so this stage of the sales cycle is an important one.
Our tours are generally the linchpin that help us demonstrate the real value, resiliency and interconnection capability our facilities deliver. So, if you have a customer looking for reassurance that the solution you’re proposing is backed by the highest levels of reliability and resilience in the Australian market – bring them along to see us. Or if you’ve got customers actively looking to migrate their IT footprint to a colocation facility, we can demonstrate the capability and reliability of your NEXTDC solution and help you strengthen your sales strategy exponentially.
Simply contact your Partner Account Manager to discuss your requirements, and we’ll work with you to build an onsite experience that will support and complement your sales strategy, and knock your customers’ socks off.
Yes! Deal Registration is available for Premier Partners. To find out more, or to determine whether you qualify, simply contact your Partner Account Manager (affectionately known as your PAM).
Partnering with NEXTDC represents a simplified, low-complexity partnership. Yes, we make things easy. With just one contract, one SLA, standard and simple pricing, our model enables you to quickly resell and wrap your services in and around our solutions. And it enables you to extend your current offerings and deliver a truly holistic, end-to-end solution to your customers that is hassle-free and straightforward.
We believe data centre solutions are like lifelong partnerships. They enable you to strengthen the stickiness of your incumbency within your customer accounts, increase lifecycle longevity, improve your retention rates, and uplift your margin opportunities. All via a product offering that is extremely low-risk and has very low overheads. Now, we don’t expect you to do the heavy lifting. We partner with you the entire way and make it easy for you to build a strong, repeatable book of business that will grow at a healthy rate YoY.
Given the extent of our ecosystem, we naturally do our bit to expose your brand and your unique services to our entire customer and partner ecosystem. (We’re nice like that).
First and foremost, NEXTDC is a partner-preferred organisation. More than 80% of our business is transacted via channel partners.
We pride ourselves on operating ethically and fairly at all times, keeping our eye on the customer and their needs, providing the necessary support and guidance necessary and ensuring we are working collaboratively and strategically with our partners who share an incumbency in the account. Our partners play a highly valuable and integral role for customers, therefore it’s always our preference that wherever possible, deals are procured via our partners.
Like all rules, there are always exceptions. And there will be rare instances where a customer may decide to establish and manage their data centre environment directly. We have an obligation to respect the customer’s decision, however we always explore whether there is an opportunity for a deal to go via a partner.
AXON is a powerful interconnection platform that brings together the cloud platforms, partners and digital services that fuel the growth of your business and forms your competitive advantage. AXON enables dynamic network connections in real-time to the leading cloud providers and digital services providers nationwide.
This approach brings further efficiencies to a Hybrid Multi-Cloud environment, enabling greater efficiencies in performance, scalability and flexibility, and lower bandwidth costs. AXON enables the seamless orchestration and integration of Hybrid and Multi-Cloud strategies with direct, virtual connections of up to 10Gbps. So you can:
NEXTDC maintains a service guarantee of 100% uptime of the critical infrastructure that underpins our data centres. Our SLA is consistent right across our national footprint, and we offer our partners the simplicity of working from one managed services agreement, which supports one standard SLA of 100% uptime.
Yes, all the time. We acquire hundreds of leads every quarter. Roughly 15% of them are given to our partners where we know there is close alignment to the customer’s needs. We allocate most leads that are one rack or less. Or where there is interest in a fully managed service, or colocation bundled with alternative cloud based services, we seek the support of our partners to manage the lead.
Ready to talk in person about growing your business, painlessly?